FAQS

frequently asked questions

REAL flowers for HIRE FAQ

Minimum Hire

Yes we do have a minimum Hire Amount of $150 in product hire. This does not include the delivery, set up and pickup the next day. 

While we are working on automating this into a quote, please contact us. 

Can I use them outdoors?

This answer is depending on factors such as:

  • The length of time the flowers are spending outdoors. For example, ceremonies and photoshoots may be permitted but open-air receptions are not.
  • The time of year and possibility of rain – see next section for (link) what if it rains.

 

What if it rains?

In the circumstance that it is forecast to rain on your event date and the location of your ceremony is not moved to a contingency location indoors or there is inclement weather predicted, our staff will remain onside during the event ready to cover the flowers with a waterproof material or umbrellas. This extra staffing time will be deducted from your bond.

What if I want to move them after the ceremony to use again at reception?

If an event is split in locations – such as a ceremony held at a different venue to the reception – our staff will either wait or return to your event to dismantle and reassemble the pieces at the second venue. This cost will be included in your initial quote.  

Please note, our pieces are not permitted to be moved by the individual hirer or related parties. Some venues, companies or planners may be given prior approval to move the hire range depending on circumstances and items.

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What about styling packages?

Flower Nation has an extensive styling inventory available to suit your function. Please see the (link back) styling inventory page for more information.

Delivery, set up and pick up

After completing the initial online hire quote estimator, you can submit your event date for availability enquiry and a team member will contact you to discuss the particulars of your event or function.

Based on the venue, additional drop offs, relocation of items to other venues and the timings of final set up and delivery costs are calculated.

The pick up process is quoted separately and is also dependent on the bump out time, venue location and number of items supplied.  

What happens if anything get damaged or broken?

Our REALFLOWERSFORHIRE ranges are not as fragile as they look! They are made mainly with preserved material that is not brittle, however care must be taken for wearable items such as bouquets in order to not bruise or damage the materials. For example, no throwing of the bridal bouquet is allowed.

The contract that you will receive as part of your booking sets out replacement costs for each individual items. Depending on the severity of the damage to the hire item the repair or replacement value will be deducted from your bond. 

What happens if my rental items go missing?

We advise our clients to instruct the event venues, coordinators or staff to stop guests walking out with flowers, but in the event that someone decides to help themselves to the centrepieces or other HIRE décor, you will be given a leniency of 24 hours to located the items and return them to Flower Nation. If inapplicable, you will be charged with the replacement cost as per stated in the contract, which will be deducted from your Bond.

I want to keep my flowers?

Keepsake blooms can be ordered, customised and purchased as an (link back) add on. For weddings, many brides may choose to get an arrangement or a vase bunch made with the same ingredients as their chosen range. Many couples also opt to purchase smaller keepsakes for their family and bridal party.

Why are HIRE ranges of dried and preserved flowers more sustainable then fresh flowers?

My initial exploration into drying and preserving started because I was actively trying reduce wedding wastage and repurpose my surplus wedding materials, as well as incorporating  seasonal botanicals from my cutting garden.

When the trend of table greenery came along nearly four years ago, I was so tired of all the hours of binding buckets full of fresh eucalyptus only for them to go in the bin the morning after the wedding!

So, I began experimenting in the hope to come up with a better solution, which started with my Preserved garlands that have been in my inventory for nearly three years now. These items are renewed and redone every 6-12 months to ensure they continue looking their best.  

By being able to use the same materials and reduce the labour component of making or binding arrangements every time, I could subsequently reduce the cost for my clients whilst still keeping the same look – and even the same feel and scent!

From this –win-win solution, in addition to COVID-19 putting my wedding work and workshops on halt, I had time and product to put this idea that has been in the back of my mind into reality and expand from solely Garlands to a full HIRE inventory.

Although some of the preserved ingredients are imported from various countries including China, Japan, NZ, Equador and Kenya, I preserve and dry a lot of the ingredients myself. I also try and buy locally wherever possible, including from a gorgeous couple in the Wheatbelt who produced a range of preserved Australian natives for Export.