Your hire term subject to section 3 to 5, commences on the delivery date as per the table below and concludes on the Bump out day as set out below, providing that FN is satisfied that they are in the same order as that upon their delivery and that they are neither damaged nor missing.

Our delivery fees are based on the distance of your venue from Flower Nation headquarters in Bull Creek,

• within 15 km (e.g. Perth City, Fremantle) - $50
• within 30 km (e.g. Swan Valley) - $80
• within 50 km (e.g. Jarrahdale, Rockingham, Joondalup) - $150

Set Up

Once your blooms have been delivered, the on-site labour involved in setting them up and styling your event is charged on an hourly basis at $80 for a Senior stylist and $45 per Assistant. As an average guide, 2.5 to 3 hours should be allowed, but a more accurate estimate can only be provided once we have discussed the details of your event.

Pack Down

• within 15 km (e.g. Perth City, Fremantle) - $120
• within 30 km (e.g. Swan Valley) - $150
• within 50 km (e.g. Jarrahdale, Rockingham, Joondalup) - $200

1. Minimums: Flower Nation has a minimum floral HIRE requirement of $250 unless otherwise agreed upon.
2. Bookings: are only confirmed when the paperwork has been received as well as a non-refundable retainer fee (see table below) has been paid. Bookings are transferable to another date (subject to availability) no later than 60 days prior to the delivery date of the specific booking.

Payment is to be made by via Bank Transfer to:
Anna K Martin
NAB
BSB: 086217
Acc: 55 765 2065
Reference: Name of Hirer

3. Payments To be made at time of booking. Date retainer fee as per table above due upon booking.
   Balance due 30 days prior to event date.  
   • Preferred method of payment is bank transfer or credit card (through PayPal) or Square (surcharge of 1.9%) is also available.
4. Bond: Further to the HIRE amount, a bond amount MAY be requested depending on Hire items, dates & total amounts.

1. FN will provide the Hirer with a document regarding the care, handling and limitations, storage and/or proper and appropriate use of the hired items.
2. FN is responsible to ensure that all Hire stock is delivered & set up at the specified times and locations above.
3. It is FN responsibility to ensure that all Hire stock is free of damage, looking its best and suitably installed/set up.
4. All Hire items are checked by FN staff, after they have been returned from previous events as well as when they are delivered/set up & collected from your event with above specified date.
5. In the unlikely event that Flower Nation is unable to fulfil the order for reasons including, but not limited to, force majeure, illness, accident, or injury, I reserve the right to cancel the order and refund all monies paid prior to this date. All reasonable care will be taken to mitigate impact.

1. Acknowledgment of the nature of the product and variations within the items. Although great care has been taken to make all the multiples of an item as similar as possible, the ingredients are a natural product and therefor exact copies cannot be achieved. Please read the most common FAQ online (via website) via this link https://flowernation.com.au/flowers-for-hire/faqs/

2. WEATHER restrictions: In the circumstance that it is forecast to rain on your event date you MUST move indoors.

The flowers and foliage are humidity sensitive and will damage when used in moist environments. You will be liable for replacement costs. 

There will be circumstances that might be considered an exemption, please contact us to discuss.

3. Sparklers, open candles, and Fireworks: Dried flowers are extremely flammable, and are not permitted to be used with any kind of firework closer than 3m (even the “cold flames” sparklers). If clients' own candles are used, they must be LED unless florals are enclosed like the terrarium.

4. Changes and Cancellations: Should you need to cancel an order, adjust the hired quantities, or make changes to items selected as specified in the accompanying cost estimate, you shall advise FN as soon as it becomes apparent, via email to katharina@flowernation.com.au or phone 0404 515 141.
   1. Between signing of agreement and 14 days prior to the event - Flower Nation will endeavour to facilitate these changes and adjust costs accordingly, but approval of changes cannot be guaranteed.
   2. For changes less than 14 days prior to the above set event date, FN will invoice the original amount as per individual cost estimate for the specific event, unless changes result in an increased total amount.
   3. If you need to cancel an order, please contact FN immediately on 0404 515 141. Everything except an administration fee of $150 will be refunded if cancellation is given in writing no later than 30 days prior to the date specified above. If cancellation is received less than 30 days prior, refund terms are at the discretion of FN.
   4. COVID19: If your event cannot go ahead because of a lockdown,
      1. We will endeavour to move your HIRE order to a postponed date (subject to FN availability) without incurring any costs (unless there is a FRESH flower portion of the order in which case you will still be liable to pay for the fresh blooms).
      2. If client decides to not reschedule the date within the next 12 month- you will be refunded all monies except the initial date retainer.
      3. If no suitable date can be found because of FN, clients, or other vendors availability, you will be refunded all monies except the initial date retainer.

5. Multiple Locations, Repurposing: Please note, our pieces are not permitted to be moved by the individual Hirer or related parties. Some venues, companies or planners may be given prior approval to move the hire range depending on circumstances and items.
   1. If an event is split in locations – such as a ceremony held at a different venue to the reception – our staff will either wait or return to your event to dismantle and reassemble the pieces at the second venue. This cost will be included in your initial quote.

6. Damage, Loss, Theft: You shall be liable on behalf of your clients to FN in the event of any damage, missing items, loss, or theft of the hired items.
   1. Damage: If upon Pickup any hired items are found damaged and/or soiled, FN shall assess whether they can be returned to pristine condition on a cost-effective basis. If FN is satisfied that this can be achieved, it shall charge you the costs incurred in doing so.  If it is not satisfied that this can be achieved, but instead considers that replacements are necessary, it shall charge you the full replacement cost as per Appendix 1.
   2. In case of missing items, you will be given a leniency of 24 hours to locate the items and return them to FN.

Please see Appendix 1 for a comprehensive list of replacement costs for individual items. Depending on the severity of the damage to the hire item the repair or replacement value will be invoiced to you.

It is your responsibility to communicate this to your clients and make them aware of replacement costs in case of damage.

7. Modification/repair: You shall not alter or modify the hired items in any manner whatsoever, nor shall you attempt to repair any damage to them.  Any alteration or modification which you make to the hired items shall be deemed to be damage to them and will be charged according to section 5.4.

8. Third party use: Where your use of the hired items involves them being utilised by third parties (for example hire by event planners, function venues, photoshoots, or filmed advertisements), this does not diminish your responsibilities and obligations under this agreement to any extent whatsoever, and you shall be deemed the Hirer within this agreement.
   You agree to indemnify FN in respect of all claims made by third parties who suffer or claim to suffer any damage or injury arising from use of the hired items during the hire period.

9. Your rights in relation to the hired items are strictly those of a mere bailee, with the right to use them during the hire period in accordance with the terms of this agreement. You acknowledge and agree that the hired items remain the property of FN at all times, and you shall not at any time or in any way whatsoever do anything or make any representation (including by way of silence) contrary to FN ownership of them.

10. Waiting time in the case where our staff is left waiting and cannot move flowers because wedding is delayed, or other circumstances, where timings discussed are not adhered to by hirer, we reserved the right to charge extra time spent onsite via invoice after the event.